Thank you for visiting and shopping at SoSoSwanky.com! All of our orders are shipped via UPS/USPS. You will receive an email update with your tracking number once your order has shipped!
Delivery Times
Currently we are only shipping domestically for a flat rate of $9.99 per seller which is to be paid for by the buyer. All orders are processed within 48 hours. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by just a few days. Additionally, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather conditions) may have an impact on your estimated delivery date.
*Service is subject to shipping delays. Delivery times are estimates, and not guarantees. Our store is not liable for any delays that may occur once your order has been shipped.
Tracking Your Order
Once your order has shipped, you will receive a tracking email within 24 hours. Please allow UPS/USPS up to 48 hours to reflect updates on their tracking page.
Damages and Missing Orders
If you received your order damaged, or if the order appears to be lost during shipping, please contact us so we can help file a claim. If your order arrives damaged, please save all packaging materials and damaged goods for claim evidence purposes. Notice of damage must be provided within 48 hours of delivery.
All of our shipments are fully insured, but we may require your assistance when proceeding with filing a claim. For missing shipments, we must file the claim within 120 calendar days from the date the shipment. For damaged shipments, you must notify us within 48 hours of delivery. Depending on the nature of your claim, you may need to provide photos of all outer and inner packaging as well as the package contents, and/or sign an affidavit that we send you once we begin the claim process.