We don’t release funds to the seller until after the 48-hour period from time of  delivery passes. You have 48 hours after delivery to inform us if the item was not as depicted by contacting us. If your claim is substantiated, we will provide you with a shipping label to send your item back to the seller and refund your payment in full. All returns must be shipped back within 48 hours of a substantiated claim to be eligible for a refund. If a claim is not made within 48 hours, the funds will be released to the seller. All sales are final, and no refunds will be provided.